Auto insurance and consumer rights in NY

The Body Shop Sears wants their customers to know their consumer rights with regards to auto insurance and consumer rights.  The Body Shop Sears has been serving the auto body repair community of Nassau County for the last twenty years, we are a full service shop with fast turnarounds. We offer free towing 24/7, free estimates, $200 off your deductible, and to returning customers who refer new business to us a $100 Amex Gift Card. We are a top rated auto body repair shop and our customers have rated us 4.8 stars on Google. Here are some of what our customers have said on Google.

I recently had my Toyota Camry repaired at The Body Shop  Sears. Their new location is on N. Wantagh Avenue in Bethpage. Bill was very helpful & professional, answering all my questions, contacting my insurance company, as well as, quickly having a rental car delivered to the shop. My car looked great, with quality workmanship provided by their mechanics. Thanks guys for a job well done!! – Sophie Munday

Here are four basic auto insurance and consumer rights in NY:

• While an insurance company may discuss the benefits of its direct repair program, it cannot make you choose its auto repair shop. That choice is yours.
• Except for window glass repair, an insurance company cannot recommend a particular shop unless you ask for a recommendation.
• An insurance company cannot tell you to go to its shop to get your damaged car inspected. The insurer must meet you at some place and time reasonably convenient to you.
• An insurance company cannot tell you that you have to repair your vehicle in order to get paid. If you have damage, the insurer must pay the cost of repairing that damage, whether or not you choose to repair the vehicle.

Eric Dinallo said, “Consumers need to know their rights, and know that the Insurance Department stands ready to protect them” He went on to say, “If your insurer tells you that you need to get your car inspected or repaired at a particular place, call the Insurance Department at 1-800-342-3736.

The Body Shop at Sears wants you to be aware of these four basic consumer rights before bringing your car in for repair. If your in need of an auto body shop please call us at 516-933-7327.